Straight2Bank: Simplifying Corporate Banking for Standard Chartered

Straight2Bank was one of the most complex projects I’ve worked on: a global corporate platform consolidating cash management, trade finance, FX, and securities. The workflows were compliance-heavy, paper-driven, and intimidating for users who just wanted to get business done.

I designed role-based access models, multi-level approval matrices, and document workflows that turned abstract compliance rules into clear interfaces. For example, attaching a board resolution or mapping a new signatory became visual, drag-and-drop experiences rather than cryptic forms. I ran walkthroughs with compliance officers, product owners, and engineers to validate that we hadn’t broken any regulations while still simplifying the process.

The redesign improved adoption and reduced operational friction for corporate clients. For the first time, many could complete processes digitally end to end. It was proof that even in the most regulated environments, thoughtful UX can turn complexity into clarity — and build trust in digital banking.